Compatible region(s): England & Wales Scotland Northern Ireland

Terms and conditions for selling consumer goods or services on a website

This document is designed to be used on a website that has the facility to take payments (i.e. a basket). It creates standard terms and conditions for the sale of goods and/or services to consumers from a website in the United Kingdom.

This document is not suitable if your business sells:

  • financial, leisure, accommodation and transport or catering services
  • digital content, except where it is provided on a 'tangible medium' such as a disc or memory stick
  • goods and/or services to other businesses

In addition to these terms, you should also use our 'Privacy and cookie notice for a website'. You may also need our 'Terms of use for a website', which govern use of your website generally.

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Terms and conditions for selling consumer goods or services on a website (Guidance Notes)